Workflow automation is no longer the exclusive domain of process analysts and engineers. Lawyers, accountants and operations teams are increasingly often spotted in the wild as they capture, design, execute, measure and monitor business processes using automation technology and approaches and standards such as Business Process Model and Notation (BPMN).
In this webinar, Mark talks about what it means for professional services firms and corporate teams to deliver process automation solutions using tools like Neota Logic’s Workflow module. He also discusses what for many of us is a relatively novel way of defining, communicating and improving processes, and how business process management practices are helping teams to become more conscious and intentional about the services they design and deliver, and the value they create for clients.