Redefining Digital Delivery: Legal Ops at the Helm of Innovation
As the demands on legal teams evolve, so too does the role of legal operations. No longer just focused on cost savings or vendor management, legal ops teams are now…
Join us to see examples of how counselling experts are leveraging their skills to create tech-driven solutions that provide smart, empathic guidance to victims of sex abuse, domestic violence, forced labor, and other crimes. Because abuse victims are often reluctant or unable to confer with a live expert, anonymously using an expert-created solution can be appealing or even preferable for victims, at least for their initial attempt to get help. These new solutions typically provide tailored information and steer the victim to appropriate resources – and some produce tailored documentation for the victim, such as a completed application for additional services. In sum, you’ll see new solutions that meet the urgent need for affirmation, insights, and services for people who feel they have nowhere else to turn. This session was delivered by Kevin Mulcahy and Jonathan Jochem of Neota Logic.
