Neota
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WHO 
  • Municipalities and local government modernizing citizen services, compliance processes, or public-facing programs

  • Departments delivering services across permitting, licensing, applications, planning, engineering, zoning, public health, and welfare

  • Professionals aiming to reduce manual onboarding effort and streamline compliance across functions

INDUSTRY

Municipalities, local government, public administration, education, and public safety

DEPARTMENT 

Administration, clerk’s office, planning, engineering, public works, licensing, permitting, information technology 

OUTCOMES
  • Reduce errors and streamline work with automated processes
  • Free staff to focus on higher-impact projects
  • Enable policy staff to modify, update, and launch services independently using intuitive no-code tools, eliminating IT backlogs and delays
  • Gain full visibility with dashboards, real-time tracking and audit trails
  • Connect directly to Power BI and other analytics tools for powerful service performance reporting and compliance insights
  • Deliver mobile-ready, accessible and intuitive citizen self-services
  • Lower operational expenses and save money

 

USE CASE SHOWCASE

GovHub

Ready-made no-code government platform delivering mobile-first digital government solutions and automated citizen services, tailored to your local context.

Go mobile and empower teams

Provide mobile-ready self-service tools, share data, and gain real-time visibility across departments

Simplify workflows

Automate routine tasks, reduce manual effort, and streamline processes for greater efficiency

Cut costs and maximize impact

Reduce operational expenses while unlocking insights with dashboards and analytics

GovHub is a pre-configured citizen services platform with more than 30 deployable municipal forms and workflows, ready to use from day one and easy to adapt as needs change.

Built on Neota’s no-code platform, it helps local governments move services online, automate intake and approvals, and track progress in real time with audit ready processes. The result is faster, more consistent and accurate service delivery for residents and less administrative strain for staff.

Automation keeps services consistent across permitting, licensing, benefits, and public records,  helping teams stay on track no matter their size or location.

From simple requests to complex, multi-step approvals, GovHub adapts to how your team works, saving time, reducing errors, and delivering smoother, more user-friendly services to the community.

 

The Challenge

Municipal staff are juggling more administrative work than ever, while residents expect fast, mobile-ready services. Legacy systems and manual processes slow everything down, creating errors and frustration. Many municipalities are stuck using rigid, legacy systems that can’t support mobile access or require long-term contracts and expensive upgrades.  Without modern digital government solutions, it often feels like you’re being asked to do more with less.

 

Solution

GovHub by Neota is a digital government platform that makes life easier for municipal staff. It’s a mobile-ready, out-of-the-box local government automation solution that helps teams streamline operations, centralize data, and automate routine documents and workflows. This cuts down on the cost, complexity, and manual effort of traditional approaches. GovHub is priced for accessibility, with shorter-term contracts and greater value compared to legacy vendors. With simple tools for citizen service deliveryn, tracking, alerts, and auditable processes, GovHub turns slow, paper-based government work into efficient, transparent, and scalable municipal workflow automation.

Fortified by Neota’s ISO 27001 certified secure cloud-based government software, it lets teams make the most of their resources, engage residents effectively, and focus on what really matters: serving their communities.

 

Key Features 

  1. Mobile friendly freedom
    Access workflows, forms, and services from any device, anytime, anywhere
  2. Citizen Advisory apps
    Guide citizens about their exact rights and obligations  with tailored, interactive digital tools built on Neota’s no-code government platform
  3. Automated workflows and alerts
    Streamline work and get approval alerts and notifications in real time
  4. Document Automation
    Bulk or individual generation of letters, notices, permits, or reports in Microsoft Word and PDF, using dynamic templates with automatic data population
  5. Online digital services
    Move applications and requests online so residents can submit, track, and receive updates from any device through accessible, digital government workflows
  6. Dashboard & analytics
    Track submissions, approvals, SLAs, and real-time workload; export data or connect to platforms like Power BI for executive-level reporting
  7. Secure cloud infrastructure
    Keep data safe and accessible without IT headaches
  8. Always on access
    Provide services to citizens even outside office hours
  9. No-code maintenance and management
    Easily update workflows and processes real time without technical help, empowering local teams to update services and workflows in real time using intuitive, no-code tools without IT dependencies

 

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